FAQ - Australian IoT Platform | GPS Device Questions

Question 1

Are the devices really FREE with zero setup required?

Accepted Answer

YES! You receive your GPS devices and SIM cards completely FREE, delivered pre-configured and ready to use immediately. Simply unbox and start protecting your family - ZERO technical setup, ZERO configuration required. You only pay the monthly subscription.

Question 2

Does my family's data REALLY never leave Australia?

Accepted Answer

100% GUARANTEED - Your family's location data NEVER leaves Australia. By default, all data is automatically deleted after 3 months and stored exclusively on Australian servers. You can adjust retention from 1 week to 12 months, but data ALWAYS stays in Australia under Australian Privacy Act 1988 protection.

Question 3

Can I cancel anytime with Australian consumer protection?

Accepted Answer

Absolutely! There are ZERO lock-in contracts and you have full Australian consumer protection. Cancel your subscription anytime without penalty. If you cancel, simply return the FREE devices using our prepaid shipping label - all handled within Australia.

Question 4

When will FREE kids GPS watches be available?

Accepted Answer

FREE kids GPS watches (delivered pre-configured with ZERO setup) are now available. Order yours today to be among the first Australian families to receive your FREE devices.

FAQ - Australian Kids Smartwatch Platform | Smartwatches Included

Pricing & Smartwatches Included

Smartwatches & Setup

Data Protection

Support & Service

Technical & Features

Launch & Availability

Still Have Questions About Our Kids Smartwatch Platform?